Frequently asked questions

Yes, in most cases. We work with buyers in every credit situation, including first-time buyers, people rebuilding after a bankruptcy or repossession, and people with no credit history yet. Approval and terms depend on your situation, income and down payment, so the fastest way to find out is our 2-minute pre-qualification form or a quick call to (818) 989-5272.

No. The online form does not pull your credit. It only gives our team the basics so we can start the conversation. Nothing is sent to a lender until we have gone over your options with you and you have agreed.

It depends on the vehicle, your credit and the lender. We offer low down payment options on many of our cars, and your trade-in can count toward it. Tell us your budget and we will show you what is possible.

Every vehicle page shows an estimated payment and a calculator you can adjust for your down payment, rate and term. The estimate is for planning only; your actual payment depends on credit approval, taxes and fees.

Absolutely. If you are already approved somewhere, bring the approval letter or check and we will take care of the rest. We are also happy to see if we can match or beat it.

Yes. Bring a valid driver's license and we will get you behind the wheel. To make sure the car is ready and waiting, use the Schedule a test drive form on any vehicle page or call ahead.

A valid driver's license, proof of insurance (or we can help you set it up), and if you are financing: proof of income (recent pay stubs or bank statements) and proof of residence (a utility bill or lease). If you are trading in a vehicle, bring its title or loan information, the registration and all keys. Call ahead and we will confirm exactly what you need.

Just ask. We can go over the history we have for any vehicle on the lot, including the title status shown on the listing. We encourage you to review the history report and to have the car inspected before you buy.

Options vary by vehicle. Most of our cars are sold as-is, and extended service contracts may be available on many of them. Ask us about the options available for the car you are interested in and we will explain exactly what is and is not covered before you decide.

Cars sell quickly, so we cannot hold a vehicle on a phone call alone. A refundable deposit can hold a car for a short time while you arrange financing or travel. Call (818) 989-5272 to ask about holding a specific vehicle.

Our listed prices are already discounted, which is how we keep things simple. On top of the vehicle price you pay sales tax, DMV registration and title fees, a dealer document processing charge and, where applicable, smog and electronic filing fees. We show you the full out-the-door number before you sign anything.

Yes. We regularly help buyers from outside the area. Call us to go over the vehicle in detail, photos, financing and paperwork. You can arrange your own transport or pick the car up in person in Van Nuys.

Yes, as long as the person signing is present with their ID and the financing (if any) is in their name. For a business purchase, bring the business documents and the signer's ID.

Yes. Tell us about your car with our online trade-in form and we will follow up with a preliminary offer. We finalize it after a quick look at the vehicle in person.

That is common. We will get the payoff amount from your lender. If your car is worth more than you owe, the difference goes toward your next car. If it is worth less, the balance can often be rolled into your new financing.

The title (or your loan or lease information), current registration, every key and remote, and your photo ID. If you have service records, bring those too; they can help the offer.

We are at 6316 Sepulveda Blvd, Van Nuys, CA 91411. Our hours are Mon–Fri 9:30–8 · Sat 9–7 · Sun closed. Get directions or contact us.

No, walk-ins are always welcome. An appointment just guarantees the car you want is pulled up, cleaned and ready when you arrive, and that someone is free to help you right away.

Financing through us, your own bank or credit union financing, cashier's check, debit card or cash. Ask us about any limits on card or cash payments before you come in.

Yes. The website is updated as cars arrive, sell or change price. If a car is marked "Sold" or "Sale pending" online, it is no longer available, but we may have something similar.